Overview:

Created Structure and Discipline around a long-term Enterprise Planning Project for a $1B Small Group and Individual Healthcare Payer

Business Issue:

This insurance carrier needed assistance in structuring an Enterprise Planning Project to identify alternatives for realizing significant cost savings over the next 36 months.

Actions:

• Identified gaps in the organization’s operating model and day-to-day execution that differed from its desired future state
• Developed a structured approach to gather end-to-end input into current state operations
• Conducted current state and future state facilitated sessions to:
• Identify opportunities for significant cost savings
• Summarize and prioritize potential cost-savings opportunities based on key criteria
• Developed a business case and supporting evidence to present to the business operating committee for approval and implementation

Results:

• A prioritized list of opportunities and order-of-magnitude benefits for each opportunity as input into the annual planning and prioritization process
• Reusable facilitation methodology to be used by the client for future fact-finding and expense identification exercises
• Documented gap analysis of current state and future state potential